My experience with Mobile Computer Services was great. They’re by far the most professional and competent computer service company in the Triangle.
Without even examining my laptop, the Geek Squad informed me it wouldn’t be worth their time/effort to remove the viruses. Their advice and best option would be to purchase a new laptop from the department all the way at the back of the store. Wow! Shocked isn’t the word!
That’s when I remembered Curtis from a networking event. He left an impression. He was professional, smart, knew his industry/business and was a pleasure to speak to. I called him when I got home from Best Buy. Within minutes of getting off the phone with Curtis, one of the technicians caled me. Kara arrived at my place 2 hours later, removed multiple viruses and spoke honestly about the condition of the laptop. Kara removed the viruses, but told me he wasn’t comfortable leaving the laptop in the condition it was in.
Although it was operating well, he knew it would run better if he could have one of his other technicians look it over. Kara took the computer, promising to return it the next day. He not only returned the laptop the next day and on time, but it was cleaned up and operating at 150%. Kara couldn’t have been more professional, efficient, and attentive to my time frame and needs. He recommended future care solutions to keep the laptop running for a few more years. He not only saved me money, but he provided excellent service!
I was pleased and extremely impressed. I will definitely use Mobile Computer Services again. So, if you’re looking for an honest, competent computer service company that delivers what they promise then call Mobile Computer Services! They won’t let you down. You won’t be disappointed, promise! Give them a call today!
Nancy Schwartz
Owner
Loblolly Concierge
