In the digital age, the importance of IT services for businesses cannot be overstated. With technology permeating every aspect of modern operations, efficient IT infrastructure and support are crucial for sustained success. Businesses rely on IT services to streamline operations, enhance productivity, and stay competitive in a rapidly evolving landscape. Raleigh, a thriving technology and entrepreneurship hub, has witnessed a …
Which is better, Hangouts or Skype?
Many online collaboration tools are coming up with improved features for online communication. These include Microsoft’s Skype for Business and Google’s Hangouts Meet. Both are used for video calling, group chat, private chat, and file and image sharing. Despite these similarities, you may prefer one over the other. Calling features Hangouts and Skype both offer enterprise-grade security, 1080p HD quality …
How AI can shape the future of VoIP
AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here’s why. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention For example, AI-integrated VoIP systems can …
How 5G data will impact VoIP
Our craving for data seems to increase every year, fueling the constant advancements in wireless technology. The latest is 5G, an abbreviation for the fifth-generation wireless systems, and it is set to transform VoIP for the better. Here are three ways it will do that. Improved Video Conferencing The major factor holding web and video conferencing back is how fast …
4 Qualities of an ideal VoIP distributor
Voice over Internet Protocol (VoIP) is changing the way small- and medium-sized businesses (SMBs) communicate. That’s why many SMBs are now switching to this affordable yet feature-rich phone system. But before you decide to invest, make sure your VoIP distributor is a reputable one. Highly trained technical support A good VoIP distributor will provide some technical support before and after …
5 Tips to combat VoIP eavesdropping
Eavesdropping has recently been making headlines, but this form of cyberattack has been around for years. Cybercriminals have been listening in on VoIP phone calls since the tech was introduced to the market, and they show no sign of stopping their malicious activities anytime soon. Fortunately, there are some things you can do to combat VoIP eavesdroppers. Change the default …