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Managed IT Services and VoIP Solutions for Raleigh Business Owners

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Forget outdated copper wires and traditional telephones, VoIP is a flexible cloud-based solution that allows businesses to make phone calls anytime, anywhere using a computer or device with an internet connection. For small and medium businesses that have been looking at this for their company communications, but are concerned about the cost implications, a managed IT services provider can help …

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Managed IT Services and Security Options to Protect Your Wake Forest Dental Practice

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As cyber threats become more complex and potentially catastrophic, managed IT services has important applications for dental practices, and practice managers/owners need to weigh their options for how they want to protect their data, especially with the constant moving target of HIPAA compliance. For dentists and multi-location dental practices, the potential cost of an IT security breach can be very …

Managed IT Service Companies in Wake Forest – 5 Questions to Ask

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Managed IT Services Wake Forest NC When businesses need a managed IT services provider in Wake Forest many issues spring to mind, such as whether you can trust the managed IT services company, if they are qualified and, because all businesses are different, if it is even a good match for what the business needs and a values match. There …

Benefits of using a VPN

Mobile Computer Services, Inc.Security

While using a virtual private network or VPN isn’t a silver bullet to online privacy threats, it still offers crucial security benefits, especially if any part of your day involves using unsecured channels such as public Wi-Fi. Given its importance, how do you pick the right one and what factors do you need to consider? What is a VPN? The …

PHI security best practices

Mobile Computer Services, Inc.Security

Healthcare companies and the vast amount of valuable patient information they hold have become a major target of cyberattacks. Hospitals must combat this with a highly trained team of technicians equipped with the following technologies and security tools. Strict access policies To control access to protected health information (PHI), your IT department must introduce access restriction policies. For example, accountants …

Which is better, Hangouts or Skype?

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Many online collaboration tools are coming up with improved features for online communication. These include Microsoft’s Skype for Business and Google’s Hangouts Meet. Both are used for video calling, group chat, private chat, and file and image sharing. Despite these similarities, you may prefer one over the other. Calling features Hangouts and Skype both offer enterprise-grade security, 1080p HD quality …

Work smarter with Microsoft’s Workplace Analytics

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Did you know that Microsoft has Workplace Analytics, a program that allows managers to assess the productivity of their staff using data gathered from email, documents, calendar, and other Office 365 applications? It’s an improvement over MyAnalytics, which only allowed employees to view their own data. Now managers can also access their employees’ data for evaluation. How it works A …

Boost your revenue with thin and zero clients

Mobile Computer Services, Inc.Business

When you have several money-saving options like cloud computing and managed services providers, you shouldn’t worry about IT spending. To further reduce costs, trade in your expensive desktops for thin and zero clients. What are thin and zero clients? Thin clients are stripped-down computers with minimum processing power and memory. They rely on a basic operating system and a network …

Add hours to your day with these hacks

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There are only so many hours in a workday, so making the most of your time is vital. If distracting websites, unorganized files, and cluttered inboxes prevent you from getting work done, consider these tips to better manage your time and stay productive at work. Monitor productivity levels Start by tracking how much work you complete on an average day. …

How AI can shape the future of VoIP

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AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here’s why. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention For example, AI-integrated VoIP systems can …